Frequently Asked Questions

We cover the entire Las Vegas Valley and Clark County: Las Vegas, Henderson, North Las Vegas, Summerlin, Green Valley, Boulder City, Spring Valley, and Enterprise. If you're inside the valley, we can be at your pool.

Yes. We carry Nevada contractor licensing and full liability insurance. Documentation is available on request before any work begins.

Yes. Nick and Kevin own the company, and one of them is on every job. You won't get a different sub-contractor each visit. The same crew that handles your weekly cleaning is the crew that handles a repair when something breaks.

Most homes inside the valley get a same-week appointment. Weekly-service starts are usually scheduled within 3–5 business days. For emergencies — green pool, equipment failure, fast water loss — call before noon on a weekday and we'll do everything we can to get out the same day.

Yes. Quotes for cleaning routes, equipment work, spa service, saltwater conversions, and repairs are always free. Specialty diagnostics (like a full leak-detection workup) are a paid service, and we give you the price upfront before scheduling.

Yes. We service residential pools and spas, HOA and condo communities, hotels, resorts, and commercial pools across the valley. Ask about volume rates for multi-pool portfolios.

Almost always, yes. Most green pools recover in 3–5 days with a proper shock, filter run, brushing, and chemistry reset. Severely neglected pools (months of algae, mustard algae, or black algae) take longer and sometimes require a partial drain or acid wash — we'll tell you up front which lane yours falls into.

Pricing depends on how green and how long it sat that way. Mild cases are a flat recovery fee. Severe restoration jobs are quoted after we see the pool — sometimes the math says drain and acid-wash is cheaper than weeks of chemicals. We give you both options with honest numbers.

Almost always treat first. Draining a Las Vegas pool in summer risks structural damage from sun-baked plaster and high water tables can pop the shell out of the ground. We only drain when the chemistry can't be rescued or when an acid wash is needed anyway.

Not if the chemistry stays balanced and the filter runs enough hours. Most algae problems trace back to low chlorine, high stabilizer, dirty filter, or skipped weeks. If you sign up for weekly service after a recovery, the same crew keeps it from happening again.

Yes. Light scale brushes out with a chemical clean. Heavier deposits need bead-blasting or a glass-bead tile clean — non-invasive, doesn't damage the tile, gets it back to factory clean. For pools that haven't been cleaned in years, the difference is dramatic.

Vegas hard water deposits calcium fast — most pools need a full tile clean every 1–2 years to keep the waterline looking sharp. Regular weekly brushing slows it down but doesn't stop it.

An acid wash is a controlled drain-and-acid-treatment for the plaster surface. It strips off years of stains, calcium buildup, and discoloration that brushing can't touch. Best for pools that have gone too long without service or after a severe green-to-clean. We don't recommend doing them more often than every 5–7 years — acid washes shorten plaster life.

No, when done right. We use glass-bead or low-pressure media specifically chosen for pool tile — it removes the calcium without etching the tile face. Old or hairline-cracked tile is more fragile, and we'll flag any that needs replacement before we touch it.

Las Vegas heat causes real evaporation — pools commonly lose ¼ to ½ inch per day in summer just to heat and dry air. If you're losing more than that, or losing water consistently year-round, you likely have a leak. The bucket test is the easiest first check: float a bucket of pool water on a step and compare evaporation rates over 24 hours.

Pressure testing each plumbing line individually, electronic listening equipment, dye testing at the shell, and visual inspection. The pool stays full for nearly every detection. Draining is rare and only used when the chemistry or surface work makes it necessary anyway.

Yes. Most surface, skimmer, return-line, and fitting repairs are same-visit. Underground plumbing leaks and excavation work are scheduled separately so we can stage the right parts and crew.

A full pool inspection checks the shell, tile, coping, deck, all equipment (pump, heater, filter, automation, salt system, lights), plumbing for visible leaks or pressure issues, and water chemistry. You get a written report with photos and a realistic repair-cost estimate — useful for real estate transactions or before buying a home with a pool.

Before buying a home with a pool (especially in Vegas where old plumbing and aging plaster are common), after major repairs, or whenever you suspect something is off but want a second opinion before spending big.